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Frequently Asked Questions

Q:  Can you give us a quotation for our event/ team building / seminar/ retreat?

A:  Yes we can.

Please go t0 our website and click contact us (www.falconcrestresort.com/contact-us), copy paste the questions then fill up the

details and send to our email at falconcrestresort@gmail.com. We will reply as soon as we can.

We need these information filled up so that we can quote your event accurately. We cannot quote without these details.

 

 

Q:   What is inclusive of your team building package?

A:   Our team building package (P720) includes 12-15 activities with facilitators and swimming until 5PM on the day of the team building.

 

Q:  We have our own facilitators for our team building, is it ok if our own facilitators will be the one to facilitate us? Also can we

have a  lower rate since we have our own facilitators?

A:   Yes, your facilitators may be the one to facilitate your group.

However, the  team building rate stays the same  regardless if you have your own facilitators or none.

Although we provide facilitators and marshals, the team building rate is for the team building facilities, not the facilitators.

 

Q:   You have a lot of activities in your team building package, can we have fewer activities so that we can lower the price?

A:   You may opt for fewer activities but the rate stays the same.

 

Q:   We will not use your team building facilities, can we hold our retreat in your resort?

A:    Yes, you may.

We can customise your stay here according to your requirement only. If you will only use the retreat house or

non-aircon rooms without any other facilities then we will only charge the retreat house/non-aircon rooms.

 

Q:   Is the the swimming for free if we use your retreat house?

A:   No, it is not for free. But we charge the only facilities you will be using. Thus, you need not worry about extra charges

as we only charge the facilities you require.

 

Q:   We will use the retreat house and the swimming pool without the team building facilities. What will be charged to us?

A:    We will only charge the retreat house or non-aircon rooms and the swimming pool. We charge only the facilities you

will be using.

 

Q:   If our company/ group wants a team building with overnight stay, with overnight swimming, and food?

A:   Please go t0 our website and click contact us (www.falconcrestresort.com/contact-us), copy paste the questions then fill up

the details and send to our email at falconcrestresort@gmail.com. We will reply as soon as we can.

 

Q:  Can we bring our own food and drinks?  Can we cook our own food? Do you have corkage?

A:  Yes you may bring your own food and drinks. You may also cook your own food provided that you bring your own

cooking materials and cooking utensils.

We don’t have corkage for food and drinks.